What our clients think...
Ian Lewis, Head Of IT, Mizrahi Tefahot Bank Limited
We are very satisfied with the level of support offered by Synergy, from both the Consultancy perspective and the Swift Service Bureau perspective, and definitely feel that the move to the SWIFT Service Bureau was the right decision for our business.
Ruth Veng, Bank Leumi
Bank Leumi (UK) plc has been utilising the services of Synergy for approximately 10 years and I can confirm that we have been very satisfied with the standard and level of service provided by the staff, both in the Nottingham and London offices, throughout the period.
Alex Crow, Integrated Financial Arrangements
May I just take a moment to congratulate you on the superb service you are providing us. All my headaches about using the services we need have gone away, your support is impeccable, and your engineers are efficient, highly knowledgeable and extremely polite, responsive to our requirements and cooperative. Your company should be an example to others as to how to do things right for clients. Can you please forward my praise to Michal, Graham and Jack for their sterling efforts? On more than one occasion they have worked after-hours in our office to resolve issues or perform updates with nary a peep of extra charges. I wish it was the same with some of the other providers we deal with. Many thanks and here's to summer coming back again...Alex
Geraldine Flavin, Treasury Manager, Intelligent Managed Service
Louie Koutsoftas, IT/ Operations Officer, Emporiki Bank
Synergy's performance has been very good. When we migrated to their hosted connectivity solution, we were promised a cost saving. In practice the savings have been substantial with a reduction in internal IT support staffing levels being achieved.
Whenever I speak to the Synergy team, their response is always of the highest quality. All I ask is that Synergy carry on with the current level of support.
Geoff Marsh, Head of Trade Finance and Operations, Guaranty Trust Bank (UK)
We have been very pleased with Synergy Financial Systems. We have a very strong relationship with their people - they are all very professional in attitude and behaviour.
As levels of business have grown in recent months, we are placing a heavy reliance on the Synergy solution. In addition, we find the reporting information we obtain from Clarity Message Investigator extremely useful.
Dr. Thomas Burger, Head of SWIFT Messaging Services, WestLB
With Synergy’s MessageMaker, we were able to introduce a modern user interface for SWIFT message entry to more than 300 users in German and international branches of WestLB and clients.
Synergy’s commitment to adapt the product to our needs has always been important to us; it has enabled us to easily integrate MessageMaker in our existing environment.
Tony Isherwood, Head of IT, PT Bank Negara Indonesia (Persero) Tbk
We were looking for a solution which would substantially reduce the time and effort devoted to maintaining and operating our SWIFT infrastructure. When we looked into the connectivity costs for SWIFTNet, we found that a SWIFT Service Bureau connectivity solution from Synergy offered a substantial saving. We have not been disappointed.
Earlier in 2009, we took the precaution of bench-marking Synergy’s hosted connectivity solution against reinstating our own infrastructure and were pleased to learn that we are still getting an excellent deal.
The senior manager responsible for Treasury Systems at TUI Travel