Human Resilience?

With ever increasing pressures to cut costs and reduce team size, have you reached the point where your SWIFT operation might be compromised by one person being absent?

Is your organisation resilient?

A new threat is emerging - and it is one with a modest risk of occurrence but a potentially dramatic impact. That impact may not disrupt an entire business or an entire building. It may, however, disable a mission critical business process.

Is your business continuity plan fit for purpose with your current resource constraints?

Have you always rejected using a managed service for mission critical processes as too risky?

Some mathematics may help your thinking:

There are 365 days in a year (we will ignore leap years for now). Of 365 days, we normally deduct weekends (104) and public holidays (8) , leaving 253 working days per year. You have to allow people to take holidays. If you allow 25 days annual leave and then make some allowance for a healthy individual taking 2 days each year for colds, flu or other bugs, you have 27 days per year when each person is unavailable. i.e. Each specialist person with unique skills is 89% available to you. Working out the probabilities, if you have two people who share specialist skills, then the availability rises to 99% - which sounds good. 99% of 253 is 250.5. That means you have a real probability of not having specialist cover provided by your two skilled people on 2.5 days per year.

And these figures take  no account of that well known law which states:

If something can go wrong, it will go wrong!

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