• 1 name - all-in-one service
• 4 partners that cover the planet
• 365 days with 24/7 support
• 1,000,000+ transactions - every day

Financial institutions and corporate entities:

• Looking for a global service for interbank connectivity and transaction processing?
• Worried about reliability and availability?
• Looking for a customised approach?
• Wanting to work with specialists?

FIRST ServiceBureau addresses the fast-growing trend of globalised business process, and the need for more connected and integrated operations, especially when they are outsourced to a service bureau.

FIRST ServiceBureau, coordinates six service bureaux to deliver global transaction banking services throughout global markets addressed by Synergy, BBP and Fundtech. FIRST ServiceBureau upholds a standard of service excellence for outsourced financial transaction processing across the globe.

Synergy is part of one of the world’s largest service bureau providers with operations in Switzerland, the United Kingdom and United States, and over 700 customers in 30 countries. Across these facilities, we offer a wide range of advanced services that are available to customers (both financial institutions and corporations): financial messaging (SWIFTNet connectivity), transaction monitoring (anti-money-laundering), reconciliation (cash, securities, confirmation, investigations), data transformation and archiving, payment processing (UK BACS, US wire and ACH), cash management, and electronic invoice presentment.

FIRST ServiceBureau offers the market an unmatched level of service and reliability - plus customer support on a global and local level. A global client can establish a global service level agreement (SLA) and have the ability to reach a local customer service representative 24 hours a day, seven days a week.

FIRST ServiceBureau Partners

Synergy Financial Systems
Headquartered in Nottingham and London (UK), Synergy Financial Systems was incorporated in 1995. The company operates a ServiceBureau. Synergy Financial Systems serves clients in Great Britain and Ireland, and operates its applications in active-active data centres in London and Nottingham. Synergy's FIRST ServiceBureau has the SWIFTReady Services Label.

BBP
Headquartered in Baden (Switzerland), BBP AG was incorporated in 1984 and has been operating a SWIFT ServiceBureau since 1995. BBP serves clients in continental Europe (except French-speaking regions) and operates its applications in two segregated data centres in Switzerland. As one of a few "Best in Class" providers, BBP's FIRST ServiceBureau was awarded the SWIFTReady Connectivity Label by SWIFT. Additionally, the ServiceBureau is SAS-70 Type II audited.

Datasphère
Headquartered in Geneva (Switzerland), Datasphère SA was incorporated in 1983. Datasphère is responsible for clients in the Italian-speaking part of Switzerland and in all French-speaking parts of Europe. Applications are run in two data centres in Switzerland by BBP and support is provided by Datasphère.

Fundtech
Headquartered in New Jersey (USA), Fundtech Corp. is responsible for clients in North and South America and runs its applications in two separate data centres in the USA. Fundtech's FIRST ServiceBureau is SAS-70 Type II audited.